The story so far...

Elite car

Elite worker

Elite are a team of qualified, experienced and highly motivated engineers and are the selected warranty repair agent for many manufacturers including Samsung, Beko, Liebherr and ANS. We were founded in 2005 and over this time have established a great customer base and slowly expanded our coverage area as a result. We are now located in both London and our newly opened barn converted office in Stratfield Saye, Berkshire, so are able to cover a very vast area.

We are specialists in the repair of American style and frost free fridge freezers; priding ourselves in offering an unbeatable customer service in terms of availability, speed of service, knowledge and pricing. We can repair any make or model of domestic style unit and a large array of semi-commerical units.

All jobs are updated from site via our remote system, this feeds data back to our office instantly, allowing for immediate action on a job if required (ie part order). All of our engineers are manufacturer trained and hold City and Guilds and NVQ qualifications.

We are very proud to have been presented with the Samsung ‘Service Agent of the year award’ for multiple years.

2012 Winner of the Samsung Star Awards

  • All repairs are fully guaranteed
  • Fixed price callout/labour charge
  • Same day service - where possible
  • Fully qualified engineers
  • American style/frost free specialists
  • 2-3 hour time slots given